Careers

AICO is defined by Attitude, Innovation, Commitment, and Outstanding Service. If you think you’re a good fit for our team, get in touch!

WE'RE HIRING FOR THE FOLLOWING POSITIONS

Please email resume to : hr@amini.com

1.International Logistics Coordinator
Must speak Mandarin Chinese for this position

  • Organizing and managing containers flow from overseas
  • Review the shipping schedule two weeks prior the assigned ship date, issue adequate shipping instructions to freight carriers
  • Ability to multi-task and develop weekly status reports
  • Prepare and handle export documentation-contracts that must be in compliance for specific countries rules and regulations
  • Monitoring shipments and ensuring timely pick up and delivery schedules
  • Liaison and communications with overseas vendors
  • Maintain close communication with factories offshore to resolve any logistics or purchasing related issues or concerns
  • Ocean freight rate comparison and negotiations with suppliers
  • Coordinate receiving with our warehouse team until the purchase orders are closed
  • Strong problem solving and communication skills a must
  • Order processing

Benefits:

  • 401(k) Retirement
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short/Long-Term Disability
  • Vacation Hrs/Pay
  • Sick Pay
  • Holiday Pay

2.E-commerce Customer Service Representative

The E-Commerce Customer Service Representative will be responsible for customer service through emails, portals and phone calls, daily data entry and order fulfillment of our products.

Reports To
This person will report to the Director of E-commerce

Job Overview
The E-commerce Customer Service Representative will be responsible for the growth and success of Wayfair by way of turning all orders over within the allotted time frame, responding to all product related inquiries (tickets) in their portal, and overall making sure the account is in good standing. This person will be responsible for making sure content on Wayfair is always A+ and making corrections where needed to get the content to A+. This person will also handle 9 other internet retailer accounts and complete other E-commerce related tasks.

Responsibilities and Duties

  • Retrieve and process daily orders (through portals or EDI)
  • Resolve any order-related issues and escalations
  • Report and make efforts to correct any discrepancies found on E-commerce websites.
  • Run daily & monthly reports recapping Ecommerce sales
  • Be liaison for web developers who build websites for some of our retailers

Qualifications

  • E-Commerce: 2 years (Preferred)
  • Data Entry: 1 year (Preferred)
  • Customer Service: 5 years (Preferred)
  • Must be detail oriented and highly organized.
  • Experience and knowledge of furniture a plus.
  • Ability to multi-task
  • Ability to work quickly and efficiently in a fast-paced environment
  • Must be self-managed
  • Must take initiative
  • Intermediate in Excel and Outlook

Benefits:

  • 401(k) Retirement
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short/Long-Term Disability
  • Vacation Hrs/Pay
  • Sick Pay
  • Holiday Pay